Online Release Download Instructions
Note: Your download time will vary depending on the type of internet connection you have, network traffic, and
the size of the file you are downloading. File sizes will range from 22 to 160 megabytes. Please allow 30
minutes to an hour for downloading, although your time may be shorter depending on network traffic and your
internet connection.
Steps for downloading your software release:
-
Click on the Check for Software Updates link on the About (Security Icon) window in the Security
application.
-
Enter your name and click "Submit." This name is for your internal tracking purposes to see who
downloaded a release. History will be kept for 18 months.
-
On the next web page, click on the name of the software that you want to download under the Available
Software column in the grid.
-
A download window will appear. DO NOT save the zipped file in the FICS® folder. We don’t want the
extracted files to get mingled with the program files. We recommend that you save each file to a separate
folder, preferably with the system name and version number for easy identification (i.e., C:\LP X.XX, or
C:\MS X.XX, or C:\CS X.XX). Be sure to
UNBLOCK EACH DOWNLOADED ZIP FILE BEFORE
UNZIPPING THE CONTENTS
. See the installation instructions for details.
-
After the download completes, close the download window and select another file to download if necessary.
-
Close the browser.
There is a two hour timeout for the web pages. If you timeout while sitting idle at the web page, you will need to
click on the link in the Security application again.
To install the release, follow the installation instructions.
Note: If you are not successful in unzipping the file, please verify you are using WinZip® Version 9 or higher.
An updated copy of WinZip® can be purchased by accessing the following link,
http://www.winzip.com/downwz.htm.
Please contact our Technical Department at 972-458-8583 or Tech@FICS.com if you have any questions.